How to Cancel Candy AI

Here's how to stop Candy AI from charging you again, and whether you can get your money back.

Cancel Candy AI

  1. 1.Log in to Candy AI.
  2. 2.Go to Settings.
  3. 3.Tap Unsubscribe.

Do it before your next billing date. If you're on a 3-month or yearly plan, you've already paid for the full period.

Can you get a refund?

Candy AI's terms allow a refund only if all of these are true:

  • You ask within 24 hours of the charge.
  • You paid by card.
  • You've used 20 tokens or fewer.

EU and UK customers

You have a 14-day right to withdraw from online purchases under local law. Contact Candy AI support and say you're using it.

Who to contact

Candy AI is run by EverAI Limited in Malta. Use the support contact in your account or in your receipt email.

Looking for something else?

On Caracas Dream, every companion has a hometown, a past and a life of her own. She has moods and opinions, and she remembers what matters.

A free account comes with 25 gold coins. Plans are $9.99, $19.99 or $39.99 per 30 days, with coins included.

See Caracas Dream →

Cancel Candy AI FAQ

How do I cancel Candy AI?

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Settings > Unsubscribe, before your next billing date.

Can I get a refund from Candy AI?

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Only within 24 hours, if you paid by card and used 20 tokens or fewer.

I'm in the EU or UK. Can I get a refund?

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You have a 14-day withdrawal right under local law. Contact Candy AI support.

Who runs Candy AI?

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EverAI Limited, Malta.